Support scope
Ackerman Technologies provides support for product-related questions involving List Creator, including installation guidance, expected behavior, configuration, and reproducible product defects.
Before requesting support
- Confirm that SharePoint Online is available in your Microsoft 365 tenant.
- Confirm the user has permission to create lists at the intended SharePoint site.
- Confirm the application is installed and available through the appropriate SharePoint App Catalog process.
- Review the List Creator documentation.
Information to include
To help diagnose a problem, provide the product name and version, a concise description of the issue, reproduction steps, browser information, relevant error text, and screenshots when appropriate. Do not send passwords, access tokens, secrets, regulated data, or unnecessary customer content.
How to contact support
Use the publisher support contact information displayed with the List Creator offer in Microsoft Marketplace. That Marketplace contact channel is the authoritative support contact for the published offer.
Microsoft 365 service issues
Problems involving Microsoft 365 availability, tenant licensing, SharePoint service incidents, or tenant-wide administration may require assistance from the customer's Microsoft 365 administrator or Microsoft Support.